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As a current customer of Skype for Business, Microsoft is inviting you to make the switch to Microsoft Teams. The upgrading phase might take some time, but Microsoft is here to help and provide the right level of support and guidance every step of the way. There is never a one-size-fits-all-solution so Microsoft has created two pathways that customers can take. Continue reading to learn more about both pathways and which one would be better for your company.



Upgrade Basic:
Is designed for smaller organizations that use Skype for Business for the IM (instant messaging) only or IM + basic meeting functionality. A company who requires a simple deployment can expect a timeframe of 30-45 days for the process to be completed. Microsoft has provided 10 steps for a successful upgrade of moving the entire organization from Skype for Business to Teams.

Step One: Notify your Key Stakeholders
Step Two: Prepare your organization for Teams
Step Three: Know your Skype for Business Users
Step Four: Notify your users that they’ll be upgrading from Skype for Business to Teams
Step Five: Activate the user upgrade notification
Step Six: Remind your users that they’ll be upgrading from Skype for Business to Teams
Step Seven: Upgrade users to Teams
Step Eight: Monitor Teams usage against your baseline
Step Nine: Measure user satisfaction
Step Ten: Maximize your ROI with Teams

Click Here for more information
https://docs.microsoft.com/en-us/MicrosoftTeams/upgrade-basic



Upgrade Pro:
Is designed for larger corporations that require a more complex deployment such as with hybrid or voice. This route is divided into three different phases and will require a longer duration to complete the upgrade process. It allows the company to run Microsoft Teams alongside Skype for Business until Microsoft Teams is ready for the business. In order to ensure this is successful, Microsoft will also provide resources to prepare both technical and everyday users.

Click Here for more information
https://docs.microsoft.com/en-us/MicrosoftTeams/upgrade-pro

Pre-Upgrade: The Pre-Upgrade phase will prepare your company for Microsoft Teams. This phase will introduce Teams into your organizations' workflow by using Skype for Business and Microsoft Teams together. Allowing employees to begin learning how to use the Teams application. Employees will have a lot of time to test out Teams at their own pace and slowly start to migrate all their activities, contacts, and calendars. You’ll get to experience the value of Microsoft Teams and help your corporation speed up the process of Teams becoming ready for your company. Read the pre-upgrade checklist below to see if your organization is ready for the upgrade phrase:

Days 1-7: Create your upgrade plan to help ensure your organization is set-up for long term success
Days 8-15: Evaluate your organization’s readiness for Teams
Days 16-60: Run a pilot to confirm that your organization is read and inform your optimal journey to Teams
Day 60 until upgrade: Deploy Teams in coexistence with Skype for Business

Learn more about Microsoft Teams by downloading our whitepaper Microsoft Teams Cheat Sheet: Meet the Hub for Teamwork in Office 365. This whitepaper contains all the benefits of Teams and why you should make the switch. Find out why Microsoft has made Teams the primary focus for its intelligent communication platform.

Download our Whitepaper on Microsoft Teams Click Here to get started today

 

Power BI 101 Series: Jobs Dashboard with Power BI

Let us guide you through the end-to-end process of building a Jobs Dashboard using Power BI in our upcoming webinar. Follow along as we walk you step-by-step, through connecting and importing your data into the dashboard. Some of the things you’ll learn from this webinar are:

Job profitability
Deferred revenue and work in process by job
Outstanding purchase order commitments by job

Date: Thursday January 24, 2019
Time: 2:00PM - 3:00PM EST
CLICK HERE TO SIGN UP FOR THE WEBINAR TODAY!

One of the newer modules in the Dynamics 365 family, Field Service, leverages the latest technology offered by Microsoft and combines it into one powerful solution. D365 Field Service is an integrated solution with your current D365 environment, enabling you to be field ready with your already configured environment, filled with customer data.

D365 Fields Service has tools to help organizations optimize their resources, effectively manage team members and automate work order creation to save you time and money. Field Service can even be used with IoT devices to alert you of an issue even before your customers are aware there is one.

In D365 Field Service, Work Order Management, Service Scheduling and Resource monitoring are 3 key capabilities provided by D365 Field Service.

Work Orders in D365 Field Service are records that track service jobs. Work orders can be created automatically based on set criteria from your opportunity or case records or created manually. Within a work order you can track specific incidents types, estimated time required to complete a job and create the bookings for the work orders With Work Orders stored in D365 you also can create rich reports to identify which phases of your services can be improved upon.

Field Service pic 1

Scheduling Service has never been easier with D365 Field Service. With the Field Service Schedule Assistant, all you must do is specify your criteria and the system will find the best resource to get the job done. Field Service considers factors such as skill set, availability and even current location of your resources to help make the best decision possible. If you want to get even more efficient, you can setup up resource scheduling optimization to let the system handle all the scheduling for you.

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Finally, Resource Monitoring gives your manager and dispatch team a 360-degree view of where all your resources are. The Field Service schedule board tracks your resources’ schedules and where they currently are based on job sites. The schedule board also displays the status of the job in different colors to easily distinguish the various statuses of jobs, from Traveling to In Progress to Completed.

Field Service pic 3

D365 Field Service is a great asset to have for any service organization. It helps business stay on top of their field work and provide great insight on how the organization is performing. D365 Field Service is a modern workplace necessity. To learn more about how D365 Field Service can benefit your organization, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Tuesday, 18 December 2018 12:54

Ease Navigation, Edit the Site Map in Dynamics 365

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There is a standard site map for all Dynamics 365 instances, but chances are the default site map does not scream ease of navigation for your organization. It is important that Users can easily find the entities they need without hunting column by column, and more importantly they see what they need to see, and ONLY what they need to see.

site map 1

Dynamics 365 provides the ability to modify the standard site map without coding, allowing everyday users to easily modify the layout, making it a better fit for your business. You will need either the System Administrator or System Customizer role to perform the following actions.

To customize the site map, simply go to Settings > Customizations > Customize the System.

site map 2

You will find multiple site maps under Client Extensions, there is typically one which contains all apps, and then others which are each tied to a specific app.

site map 3

In this case, we are using the default one which is labeled “Site Map”.

site map 4

There are three components that you can easily drag and drop to create/modify your site map. Once you have each of the components added, you can click on each one and configure the properties for each component. And if necessary you can drag and drop the components around to change their order and/or the column they display in. You can also remove components which are not needed.

Tips:

1. You will need to check the Show Groups checkbox to enable the Group before dragging the Group to your site map.

site map 5

2. You can choose different Types of components for a subarea, and once you choose an option, irrelevant fields in the pane will be greyed out.

site map 6

If you need assistance or have any questions when configuring your site map, please feel free to reach out to our support team at This email address is being protected from spambots. You need JavaScript enabled to view it.. We are always happy to help you increase the productivity of your Dynamics 365 environment!

The reign of Skype for Business is coming to an end as Microsoft turns its focus on its newest vision for future intelligent communication, Microsoft Teams.

Microsoft had made Skype into a very successful communication platform since its purchase back in 2011. The application was characterized as the most reliable and easy to use communication platform and was very successful in both the business and consumer markets.
Skype for Business is going to be replaced by Microsoft Teams as its primary communication hub in the Office 365 suite. Microsoft Teams offers plenty of features that will allow businesses to communicate with one another easily and efficiently. Microsoft is going to grow this platform into something even bigger than Skype for Business.

With the Skype-to-Teams customer experience journey, you can see that by the end of 2018 Teams will offer the same features as Skype for Business. Corporations can begin the transition from Skype for Business over to Microsoft Teams, by using both platforms together. Microsoft recommends for firms to use Skype for Business and Microsoft Teams side-by-side until your company can solely rely on Teams.

Microsoft Teams Roadmap


Current and Updated Skype for Business to Microsoft Teams Capabilities Roadmap https://aka.ms/skype2teamsroadmap

Learn more about Microsoft Teams by downloading our whitepaper Microsoft Teams Cheat Sheet: Meet the Hub for Teamwork in Office 365. This whitepaper contains all the benefits of Teams and why you should make the switch. Find out why Microsoft has made Teams the primary focus for its intelligent communication platform.

Download our Whitepaper on Microsoft Teams Click Here to get started today

Power BI 101 Series: Purchasing Dashboard with Power BI

Join our Webinar and learn how to create a Purchasing Dashboard with Power BI for your business. In this webinar, we’ll be showcasing all the different tables, connections, and calculations needed for this dashboard. Have instant access to accurate and detailed information such as the open PO commitments or purchase orders with line details. View all your key metrics and KPI’s in a single dashboard and drill into them such as the vendor spend by a period. This dashboard is meant to ensure your business can monitor and discover any spending trends.

Date: Wed Dec 19, 2018
Time: 2:00PM-3:00PM 
CLICK HERE TO SIGN UP FOR THE WEBINAR TODAY!

Monday, 10 December 2018 19:06

Dynamics 365: Share and Share Alike

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Have a dashboard that is the envy of your colleagues? Created a view that would benefit your office mate? Is there a Dynamics 365 User that cannot access a record of yours and needs to, but security provisions are preventing him from doing so? If any of these apply, I encourage you to read on.

Sharing personally created views, charts, dashboards, and even records in Dynamics 365 could not be easier. Follow the steps below, and within seconds you will see just how simple it is to grant and give access to components within D365.

To Share Records:

1. Navigate to the entity that contains the records you want to share.

Sharing pic 1

2. Select the records to share.

Sharing pic 2

3. Click Share in the command bar.

Sharing pic 3

4. Select Add User/Team.

Sharing pic 4

5. Select the user or team you want to share the view(s) with.

Sharing pic 5

6. Then select the level of access and click Share.

Sharing pic 6

To Share Personal Views:

1. Navigate to the Advanced Find Query feature.

Sharing pic 7

2. In the Look For dropdown, select the entity which contains the View you want to share.

Sharing pic 8

3. Next select, Saved Views.

Sharing pic 9

4. Place a check next to the view(s) you want to share and select Share in the ribbon. Note: You can select 1 or more.

Sharing pic 10

5. Select the user or team you want to share the view(s) with and then select the level of access.

Sharing pic 11

To Share Personal Charts:

1. Navigate to the Entity which contains the chart you want to share and select the chart.

Sharing pic 12

2. Click the ellipses to display more options and choose Share.

Sharing pic 13

3. Select the user or team you want to share the chart with and then select the level of access.

Sharing pic 11

To Share Personal Dashboards:

1. Navigate to your Dashboards and select the Dashboard you wish to share.

Sharing pic 14

2. In the command bar, choose Share Dashboard.

Sharing pic 15

3. Select the user or team you want to share the dashboard with and then select the level of access.

Sharing pic 11

And just like that, you can give licensed Users just the right amount of access to records and analytics they otherwise would be unable to surface. If you have any questions or need assistance, we are always available at This email address is being protected from spambots. You need JavaScript enabled to view it..