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With the help of Microsoft Dynamics, thousands of companies have successfully integrated ERP software into their companies, which has helped them to reduce their operational costs, minimize their capital investments among other benefits. However, the system is not infallible. Part of the reason we here at WebSan offer support services as well as online training is because we recognize that ERP software is still a complex system and difficult to figure out on your own. Although self-learning is not discouraged, many companies dive head-first into a new ERP software without taking important considerations into account which can only create future headaches. Below, we outline 3 common mistakes companies make with their ERP software implementation and offer suggestions on how to best avoid them:

1. Poor planning:

At this point, you’ve most likely heard that thousands of companies are using ERP software to help streamline their business operations as well as how it has helped companies expand their operations. At this point, companies may decide to jump on the bandwagon, purchase an ERP system and expect their company to instantly become more productive. This however, is never the case. Research is imperative to ensure that the product will suit the needs of your business. Lack of planning and research on what ERP software is best for your company will at best result in failing to utilize the software to its fullest potential, and at worst be a huge waste of time and money. Be sure to research the product beforehand, and if necessary seek third party help to better understand how to successfully implement ERP into your company. 

2. Insufficient company engagement:

As mentioned, ERP software can be complicated and comes with a learning curve. Many companies are still hesitant to either update their current systems or use any ERP software at all. Some companies become frustrated and turned off by this, as they may not be seeing results fast enough or may perceive this learning period as a detriment towards overall company productivity. ERP software is not a magical device designed to solve all problems, and requires time and patience to master. Without taking the time and patience to learn how to use it, the software quickly becomes useless and companies may as well go back to using Excel. 

3. Losing sight of initial business needs:

There are various Microsoft Dynamics products that were specifically designed to help with certain tasks within a company. During the implementation process, it becomes easy for companies to lose track of what the initial goal or benefit that the software was intended to meet. Consequently, it becomes difficult to recognize whether the software had successfully fulfilled its intended purpose and with benefits ultimately going unnoticed.  To avoid this, always keep your business’ goal in mind or reach out to your ERP partner to ask whether you’re maximizing the use of your software. 

ERP software implementation can be intimidating, which is why we at WebSan are always willing to offer our services and help you answer any questions that you may have. Contact us with any questions that you may have and we’ll be happy to have someone chat with you whether over the phone or through email. 

Heimdall Sham, Digital Content Creator, WebSan Solutions Inc., a 2014 Ontario Business Achievement Award Winner for Service Excellence 

Published in Tips & Tricks

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Nowadays, technologies change so quickly that it becomes challenging for executives to keep a pulse on the different things going on in the tech industry and sometimes even manage so many options out in the market. From on-premise to cloud, from desktop to mobile – it may be hard to believe, but those significant shifts happened with ERP software just in the past couple of years. Here are 3 trends that we’re forecasting will change the ERP software industry in the next 5 years.

Consumerization

As 75% of the global workforce will consist of millennials by 2025, ERP vendors should be prepared. ERP solutions will likely become easier and more intuitive to use as well as reflect the experience of the most popular social media platforms. Millennials like to get access to technology immediately, so it’s likely that ERP systems will become accessible from any smartphone.

Step into the future with Microsoft Dynamics NAV, which is already available on smartphones and tablets. Download our free Microsoft Dynamics NAV trial right now!

Business Intelligence and Data

Data is just a bunch of numbers if you can’t get any insights from it. That’s why future ERP systems will continue to improve business intelligence modules to make them process more detailed and deeper reports, which can turn data into a competitive advantage.

Fragmentation

We can already catch the change in ERP implementation – companies more often give a preference to multiple point ERP solutions (e.g. warehouse management system) over full ERP systems. The reasons behind this preference are lower costs, lower risks and shorter period of implementation. So, in the nearest future we will see more fragmented ERP systems that will simplify business processes for companies.

Get to know whether you’re on track with all ERP trends by downloading our free ERP assessment.


Alina Hura, Digital Content Creator, WebSan Solutions Inc., a 2014 Ontario Business Achievement Award Winner for Service Excellence

Published in Tips & Tricks

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ERP implementation is a quite an expensive and difficult process not only for small companies but for some multinational giants as well. However, with full preparation and thorough research to manage expectations, a successful ERP implementation can be achieved. Below, we outline the 3 biggest failure cases of ERP implementation and offer tips on what you can do to avoid the same mistakes.

Nike and a $400 Million “Glitch”

In 2000, Nike decided to upgrade their ERP system and invested $400 million dollars into the software called i2, where their initial goal was to manage supply chain and forecast the demand for products. This decision became a disaster for shoe giant with $100 million in sales loss and 20% stock price decrease because of a software glitch, which in turn, made stores unable to fill orders for the Air Jordans.

To avoid the same mistake, be sure to set realistic goals for your ERP implementation process early on and ensure that you take enough time to test the system for any kinks that need to be ironed out before moving forward with implementation.  

Hershey and a Halloween Disaster

July of 1999 is a month which everybody in Hershey would rather want to forget because of the new ERP system launch that proved to be unsuccessful. A total of $112 million in investments were supposed to create an integrated ERP environment. However, this decision led to delivery problems of $100 million worth candies for Halloween 1999.

To make sure that your ERP implementation will go smoothly, set enough time to train the employees on a new software and don’t skip any steps in the testing process recommended by your ERP system provider.

Hewlett Packard and Lost Orders

In 2004, ERP implementation in HP was supposed to result in saved costs, shorter delivery time and development of a world-wide distribution network but brought $160 million of losses instead. A failure in migration resulted in 20% of orders to be trapped in the old ERP system

If you don’t want to be in HP’s shoes, plan the internal implementation process very carefully, otherwise it may lead to a lot of small mistakes and ultimately, a big failure in the end.

For more tips and techniques on how to save your company from an ERP implementation disaster, download our free ERP whitepaper.

 

Alina Hura, Digital Content Creator, WebSan Solutions Inc., a 2014 Ontario Business Achievement Award Winner for Service Excellence

Published in Tips & Tricks
Friday, 02 September 2016 00:00

Key Steps for Selecting the Right ERP Software

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Enterprise Resource Planning (ERP) software offers the benefits of streamlined and integrated business processes, lower cost of operation, improved reporting capabilities, data security and increased productivity. With multiple benefits brought about by an efficient ERP system, the process of selecting the right system that can help support your organization’s needs can at times be daunting.

To help increase the odds of choosing the right ERP software, below is an ERP selection tip sheet that outlines key steps for selecting the right ERP software.

1. Know and prioritize your software requirements

  • Start by identifying what challenges you want to solve and what your current system is unable to do for you. It’s best to divide the list into features that are must-haves and nice-to-haves. The more specific you can be about your software requirements, the better. As an article from Software Advice notes: “by knowing what you need, you’ll be in a better position to control the selection process, rather than let software vendors dictate your needs.”

2. Carefully evaluate your options before deciding on an ERP system

  • It’s important to consult management and key stakeholders and ask them for their input in the evaluation phase. It’s also worth considering how the systems you’ve shortlisted affect integration with your existing office systems, the ERP system’s reporting capabilities and metrics.

3. Build a short list of software vendors

  • Determine which vendors best serve your industry, requirements and budget. Remember that it’s best to list five or fewer vendors and products to evaluate.

4. Closely evaluate live software demos

  • Start by preparing brief demo scripts that detail specific workflows that you want to evaluate in the demo. After each demo, meet with your team to discuss the strengths and weaknesses of the demo and compare notes.

5. Compare prices

  • Once you’ve narrowed down your list of vendors, you can now ask the vendors for a detailed price quote and compare in terms of what vendors will offer with support, training, third-party hardware and pricing models.

6. Get references from vendors

  • Ask the vendor you’ve chosen for a reference that shares a similar business need and size. When talking to the reference, don’t hesitate to ask about challenges that they faced with the system and how the vendor was able to address issues.

7. Decide

  • Given all of the information that you’ve gathered from the process, decide if the vendor and ERP system is the right fit for your organization. Ensure that all the agreements and requirements that must be fulfilled are noted in writing from the vendor.

To learn more about how WebSan Solutions can help in your ERP selection and implementation process, download our free ERP Whitepaper or take our ERP Assessment.

 

Linz Tan, Web Marketing Assistant, WebSan Solutions Inc., a 2014 Ontario Business Achievement Award Winner for Service Excellence

Published in Microsoft Dynamics GP

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Implementing Enterprise Resource Planning (ERP) software and projects are no easy tasks. With many moving parts and personnel involved in the mix, the process becomes all the more daunting. To help avoid common pitfalls and offer some considerations, Software Advice, a trusted resource and advisory firm for ERP software buyers, recently conducted an analysis of 22 failed implementation projects and looked into the most common reasons for failure in this e-book.

The e-book notes that ERP implementation failure can often be attributed when one or more of the following key goals are not met:

  • On-time implementation
  • On- or under-budget implementation costs
  • Minimal disruption to business operations
  • Improved organizational efficiency
  • Reduced operating costs
  • Increased sales or revenue

One main takeaway from these is that “ERP implementation rarely fails because of the software itself,” as only 18 percent of the failures included in the study were due to buggy software.

To avoid implementation failure, it’s best if the organization take the time to do due diligence and fully research the ERP system, have personnel, particularly consultants completely understand the client’s needs and have a trusted vendor give you a realistic view of the system’s capabilities.

Implementing an ERP solution takes time, so it’s worthwhile to test drive the software and plan ahead for your IT team to prepare for the implementation and additional customizations and decisions that may need to be made at a later date.

Forrest Burnson, Software Advice’s Market Research Associate puts it best: “Regardless of the platform you select, the principles of a proper implementation remain the same: Know what you need and know what you're buying; get buy-in from all of the relevant stakeholders in your organization; make sure to actively involve your IT team in the implementation and listen to their concerns; understand that the software alone will not fix your business's problems—often your business will have to adapt to the software, not the other way around.”

To learn more about how WebSan Solutions can help your ERP implementation process, download our free ERP Whitepaper or take our ERP Assessment.

Click here to download our free ERP whitepaper      Click here to take our free ERP Assessment

 

 Linz Tan, Web Marketing Assistant, WebSan Solutions Inc. a 2014 Ontario Business Achievement Award Winner for Service Excellence

Published in Microsoft Dynamics GP
Thursday, 07 May 2015 17:59

The Value of an ERP Assessment

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Purchasing ERP software is a major investment for any organization as it is one of the most important technologies used to manage business functions and processes.  For an organization to determine if they are optimizing their ERP software’s capabilities, taking an ERP Assessment will prove to be extremely useful.

An ERP Assessment is used to evaluate the capabilities of an organization’s current ERP system. A valuable ERP Assessment will help determine whether an organization’s team is equipped with the tools and information it needs to function effectively and find out whether or not the organization’s ERP system is meeting the business’s needs.

An ERP Assessment will look into different aspects of the organization, such as system integration, quality of received data, use of Microsoft Excel, budget, and dependence on paper forms and templates.

Understanding how an organization utilizes their ERP system will provide insight into possible opportunities, potential risks, and areas that require improvement.

Take our free ERP Assessment and learn how you can best leverage your ERP software. When you take our free ERP Assessment, you will gain access to our free Dynamics GP and CRM demos and an ERP whitepaper!

Click here to take our free ERP Assessment!

Linz Tan, Web Marketing Assistant, WebSan Solutions Inc. a 2014 Ontario Business Achievement Award Winner for Service Excellence.

Published in Microsoft Dynamics GP

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An Enterprise Resource Planning (ERP) system helps integrate processes which are essential to a business, including accounting, inventory, order management, human resources, and Customer Relationship Management (CRM). Today, an increasing number of both big and small to mid-sized organizations use ERP software to help streamline processes and information across the organization and integrate these functions into a single, complete system.

Software Advice, a trusted resource and advisory firm for software buyers recently conducted a study that analyzed the purchasing behaviour and implementation concerns of 250 prospective ERP software buyers. The study reveals that 54 percent of current ERP users are dissatisfied with their systems’ integration capabilities—this is one of the main reasons why many are seeking out a new ERP system.

ERP Implementation and Support

The study notes that 24 percent of buyers want to replace their current ERP software due to a lack of technical support. Forrest Burnson, the study’s main researcher, says, "It's critical for firms to carefully assess how capable they are in selecting and implementing a new ERP system. All too often there is a disconnect between a firm's expectations and what the vendor will actually provide in terms of implementation services and continued support. As ERP systems are significant investments, it is wise for prospective buyers to seek the help of a third party consulting firm if they're unable to do all of the due diligence in-house to ensure that the selection and implementation processes go smoothly.”

What WebSan Solutions Can Offer 

Implementing an ERP system that caters to a business’ needs and budget is no easy task. Along with a system that is fully functional, organizations should seek a cost-effective support service to ensure that the system runs smoothly and effectively.

As the study further details, an ERP system has a life cycle of 10 years or more, making it more critical that businesses ensure that their ERP system grows and scales according to their business’ immediate and future needs.

WebSan Solutions offers Microsoft Dynamics GP implementation along with valuable resources like training, free webinars and outstanding support. We believe in offering professional, practical advice that is customized to help businesses achieve long term growth.

See how WebSan Solutions can help your business meet its ERP needs – download our FREE Microsoft Dynamics GP Demo today! 

 Download our FREE Dynamics GP Demo to see the capabilities of Dynamics GP 

 Linz Tan, Web Marketing Assistant, WebSan Solutions Inc. a 2014 Ontario Business Achievement Award Winner for Service Excellence

Published in Microsoft Dynamics GP
Friday, 11 October 2013 11:22

Use eTraining For Your ERP Implementation

Today Enterprise Resource Planning Systems (ERPs) are developed and implemented so fast that it is hard to keep up with all this surplus of information. What is more, companies should make sure that during and after the implementation, all employees must be adequately trained on the system’s capabilities.

Using technology to facilitate this process is an essential technique to minimize costs and improve its effectiveness. Instead of buying expensive classroom training courses, nowadays you can easily buy e – learning courses that will save the company money, time and a lot of effort. Below you will find some of the benefits that e –Training will bring to your organization:

  1. Combine theory and practice by applying your knowledge in real – time.
  2. A fun and interactive way to understand complicated software, such as ERP.
  3. Test your knowledge by completing online quizzes.
  4. Learn on your own pace.
  5. More affordable than classroom training.

WebSan Solutions offers a comprehensive e - Training solution for Microsoft Dynamics GP through WebSan University. Videos, tests and a lot more of interactive documentation help you understand and apply procedures easily in the convenience of your own time and place. You can also choose between a variety of courses for both beginners and advanced users. You can even setup your company’s unique course catalogue customized to your specific needs.

For more information visit WebSan University and sign up free for our Learning Management System. This month’s course on October 31st focuses on Payables Management in Microsoft Dynamics GP.

Doriana Kote, Marketing Assistant, WebSan Solutions Inc., a Channel Elite Awards Winner for 2013

Published in Microsoft Dynamics GP
Thursday, 04 July 2013 09:30

IRAPP DTAPP Funding for Small Business

Did you know you can receive up to $100K in government funding through IRAP Digital Technology Adoption Pilot Program(DTAPP)?

DTAPP is a component of the Government of Canada’s overall strategy to boost the productivity of small and medium – sized enterprises (SMEs) and improve Canada’s digital economy. The contribution acts a cost sharing mechanism and will be applicable to the expenses associated with the analysis, implementation and customization of new software or the direct labor and consulting components of implementing new digital technologies. If your proposal is accepted by the program, the government will also provide up to 80% of the payroll costs and 75% of the applicable sub-contractors fees for a project up to $100k contribution.

To be eligible for DTAPP services or funding, your firm must:

  • have 500 employees or less
  • be incorporated, for-profit and operate in Canada
  • be growth oriented
  • demonstrate plans to carry out a project designed to adopt digital technologies

WebSan Solutions Inc. will work with you and your company to find the best small-medium enterprise solution that will help your business grow and become more efficient. If you are considering implementing a new ERP project, contact us to learn more about the IRAP DTAPP funding opportunity.

Doriana Kote, Marketing Assistant, WebSan Solutions Inc.

Published in Uncategorized

Organizations across all industries are increasingly looking to the cloud as a way to help boost their productivity, revenues, returns on technology investments and customer satisfaction. It is important to realize that cloud enterprise resource planning (ERP) systems are not easier to implement or use than on-premise systems. However, when implemented properly, cloud ERP system software can save organizations a lot of money. These cost savings come in the form of reduced IT staffing and reduced hardware expenditures. In general, these are the two most common benefits that organizations refer to as reasons for switching to the cloud.

Before your organization decides the transition to the cloud, it is vital to consider the amount of effort required for the implementation. Cloud ERP implementations are not easier than traditional ones. The most common problem is poor cost estimation and is likely related to the lack of an appropriate framework for enterprise-wide prepackaged software maintenance, which of course requires an ongoing relationship with the software vendor. Moreover, you should keep in mind that all typical issues, such as organizational change management, adoption and use of new business processes are always an obstacle, no matter what ERP solution you choose.

Therefore, whether you are implementing an on-premise or cloud-hosted ERP solution, operational improvement is achieved only through guidance from a highly experienced implementation partner, proper resource allocation and executive commitment. To realize cost savings from cloud ERP, organizations should also budget for all essential components, including everything from organizational change management to business process re-engineering (BPR).

Here are 3 tips for maximizing cost savings with cloud ERP software:

  1. Know your Requirements – You should gather all the requirements and complete Business process mapping (BPM) before the implementation so that your organization can select the ERP solution that best fits your business.
  2. Partner with the Right People Cloud ERP software requires an IT Partner with unique skill sets. Look for a Vendor who has experience in your industry and has a number of references.
  3. Understand the Costs – When evaluating ERP vendors, consider the total cost of ownership (TOC) and not just upfront costs. Remember that TOC is like an iceberg, which means a lot of the costs are usually hidden.

If you incorporate all of the above tips in your strategy, it will not only save money on upfront infrastructure costs but it will most definitely realize cost savings in IT staffing, licensing fees and annual maintenance. These fees only escalate the longer you wait, thus plan to engage in organization change management and business process re-engineering (BPR) early in the project.

By: Doriana Kote,  Marketing Assistant, WebSan Solutions Inc., a Canadian Certified Microsoft Partner

Published in WebSan Blog