Get Ready, Get Set, Get Marketing with Dynamics 365 for Marketing!
Have you heard the buzz that Microsoft has launched a new marketing application, Dynamics 365 for Marketing?! The target market for this solution is small to medium-sized organizations who require an end to end marketing solution. Large organizations need not count themselves out, this solution has a little bit of everything. Join us for this session which will serve as an introduction to one of the newest Microsoft product offerings.
• Dynamics 365 Out-of-the-Box Marketing vs Dynamics 365 for Marketing
• What comes with Dynamics 365 for Marketing
• Navigating the Application
• Standout Elements of the Application
Date: Wednesday, May 30, 2018
Time: 11:00AM EST – 11:30AM EST
Crystal Williams, Web Marketing Assistant, WebSan Solutions Inc.,a 2017 Microsoft Modern Marketing Innovation Award Winner
Microsoft Dynamics CRM 2015 new release, otherwise known as "Vega", is set to be launched before the end of this calendar year. Microsoft Dynamics CRM products help companies unite their marketing, sales and service teams with the insights they need to deliver amazing customer experiences every time.
Guided Sales Processes - The Microsoft Dynamics CRM 2013 business process flows are improved in the new version and include a branching capability to allow organizations to implement complex business processes.
Campaign Management Console – The Campaign Management Console will include A/B testing, multi–condition triggers and cross campaign offers with results displayed in real-time analytics.
Case Management – Agents will be allowed to pause and resume Service Level Agreements (SLAs) and track the time for which a case was on-hold.
Social Listening – Users will be able to listen to social conversations in 19 languages as well as use location filters to narrow data results and see social media posts from specific countries.
Calculated fields – You can define calculated fields in CRM to contain values resulting from common calculations, such as math and conditional operators, without writing any code.
You can view a full list of the Dynamics CRM 2015 new features as well as more details about them in our infographic:
Stay tuned for more innovations and exciting capabilities that Microsoft Dynamics CRM 2015 has to offer.
Doriana Kote, Web Marketing Coordinator, WebSan Solutions Inc., an Ontario Business Achievement Award for Service Excellence 2014 Finalist