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Tuesday, 07 February 2012 09:28

Fast Times at WebSan Inc.

Not to steal the thunder from a certain 80’s classic film, but times and systems are moving pretty fast at WebSan Solutions Inc. WebSan is proud to announce a new strategic partnership with Allstream Communications - a partnership allowing us to upgrade our data centre infrastructure to include a blazing fast fibre optic link to the internet and our core network.

 

How fast? Using a twelve strand single-mode fibre optic cable we not only have capacity to meet all of our current needs, but we have enough future capacity to expand into multiple Gigabits of bandwidth, all transmitting at 299,792,458 m / s, the speed of light.

  

What does this mean for you? Simply, it means faster access to your data - and for some, way faster than if you ran it yourself on premise. It also means dealing with high infrastructure costs and enhancing your technical options are details you and your IT team won’t need to sweat over when you run your environment on our hosted Microsoft Dynamics GP infrastructure. 

 

We’re the experts - and now our hosted Microsoft Dynamics GP offering is even better with this enhanced performance boost.

 

Contact us now to experience Dynamics GP on the fast and wild side.

 

 

Sunday, 11 September 2011 11:12

Built In Informational Messages on Login

One of the lesser known setup features of Microsoft Dynamics GP2010 is the ability to have the system pop-up a predefined message box on login advising to the status of an environment.

If anyone has used the fabrikam company, you know what I'm referring to, the modal dialog box that appears advising that this is a demonstration company, etc etc.

There are actually two other message boxes that you can trigger for your own company.

If you navigate to your company setup screen  (Tools--> Setup --> Company --> Company)

compsetup

You can add two different reserved tags to the end of the Company Name.

The first is <TEST>, (make sure you include the angle brackets and enter all UPPERCASE letters). This will trigger the following popup for all users to this company on login:

testpopup

Alternatively, if you change the company name and a "<HISTORICAL>" tag to the end of the company name you will trigger this pop-up:

histpopup

These are both handy messages to advise users that this is a Test or Archive instance.

This works in both GP10 and Gp2010, however, as of build 1752, there is a small known glitch in which the Dynamics Connect home-screen widget will not work when using these tags. See this blog for details...

A word of caution, don't modify any other parts of the company name, and always put the tag at the end, as some modules require exact spelling of the company name for their registration keys to operate (for example Canadian Payroll).

In my next post I'll discuss the various methods to have different colours by company, in both GP10 and GP2010.

Stay tuned until next time...

New on the Dynamics GP2010 home screen is the "Connect" window. This widget dynamically populates with Microsoft Dynamics GP support information, user groups and links to general information.

One thing we noticed is with any of our test companies we always saw this error:

Dynamics HomeScreen Error

Well it turns out this is caused by special characters in the company name.

As many of you know, when you put the tag "<TEST>" into the company name you get a nice warning on login that this is a a test company. See this blog for details...

Unfortunately, the angle brackets cause the URL to the Dynamics Connect site to get malformed.

Here is the URL that Dynamics Connect is trying to access:

https://online.dynamics.com/lus/?se=popup&autorefresh=false&product=GPRoleCenter&version=11.00.0349.000&roleid=0&country=US&locale=EN-US&company=%3cTEST%3e&role=Basic+Home+Page

Notice the "&company" parameter  is "%3cTEST%3e". The %3c and %3e are the HEX equivilant codes for the ASCII characters that represent < and >

If you remove the characters it will open fine.

Here try to click this link: https://online.dynamics.com/lus/?se=popup&autorefresh=false&product=GPRoleCenter&version=11.00.0349.000&roleid=0&country=US&locale=EN-US&company=TEST&role=Basic+Home+Page

Unfortunately until Microsoft fixes this your only options are to either remove the "<TEST>" from your company name or remove the Dynamics Connect widget from your home screen in user preferences.

Alternatively if you had a DPI based firewall that scanned outgoing URLs, you could make some crazy rule to use URL rewritting, but that's really out of scope of this article :).

Thanks for reading, until next time....

We had an interesting support call the other day. One of our Microsoft Dynamics GP 2010 customers was having sporadic issues with adding users to Business Portal. When trying to add new users and assign MBF roles, occasionally the wizard would not show any domains in the Windows domain drop down. Other times it would show the wrong domain(s) – this client has a number of trees in their forest, and sometimes it would work fine.

Our support team was perplexed, so we did some investigation to determine how Business Portal interacts with the Windows domain -  the answer was Component Services.

Business Portal uses the “Microsoft.BusinessFramework.Identity” component to interface to AD and thus retrieve the domains and users. By setting the Identity on this component to a specific domain service account you can ensure it retrieves the proper AD info.

From the control panel on the Business Portal server, go to Administrative tools -> Component services.

Then expand Component Services -> Computers -> My Computer -> COM+ Applications and look for the Microsoft.BusinessFramework.Identity component.

Microsoft.BusinessFramework.Identity Window

 

Right click, then go to the identity tab and change the user ID to a domain account that can query the domain properly.

Restart the component, then restart Business Portal and re-run the wizard.

Problem solved and a happy customer.

Until next time.

Saturday, 05 February 2011 10:27

Join the WebSan Team! Here we grow again...

Interested in a career with a dynamic, growing Firm? Check out our open postings: here

We are currently advertising for a PHP developer, but we're interested in meeting talented people willing to join our team.