Professional services organizations (PSO's)– management consulting, marketing agencies, law firms, legal and financial firms – are some of the most difficult businesses to manage. This ever-changing industry relies heavily on the skills and services their people provide. Clients base their decision on the knowledge, expertise and advice given to them and as a result, it makes it hard for a PSO to sell and quantify their product. Accounting for invoices, tracking hours for each resource, overseeing projects and managing client relations can be a little overwhelming and for a budding PSO, challenges can become even more complex. Using a robust software solution such as WebSan’s Microsoft Dynamics GP solution for professional services can relieve companies in this industry from their financial and project management challenges by:
- Shortening deployment times with the use of tools which install the system within minutes, set up core functionality, and quickly transfer and update data.
- Providing more visibility in projects and their status – increasing customer satisfaction by improving collaboration with clients and employees.
- Connecting and streamlining business processes - billing, tracking hours, or invoicing.
- Optimizing efficiency and communication with customizable add-ons and solutions.
By: Mabelle Gonzales, Marketing Coordinator at WebSan Solutions Inc, a Canadian Certified Microsoft Dynamics Partner.