AI Training & Workshops: Transform Your Business with AI

AI is everywhere—but what does it really do for your business? This session takes a no-nonsense look at how Microsoft Copilot enhances productivity in Microsoft 365 and Dynamics 365 Business Central. From meeting recaps to instant file retrieval, discover where AI delivers value today, where human oversight is still essential, and how to integrate it into your daily operations.

Executives don’t need more tools—they need clarity, speed, and time. This workshop shows how Microsoft Copilot acts as a digital assistant, summarizing meetings, surfacing business insights, and drafting reports in seconds. Learn how AI can streamline decision-making, improve communication, and help you focus on strategy, not busywork.

Stop wrestling with filters and pivot tables. Copilot lets you ask Business Central for the insights you need. This session explores how to use natural language to analyze sales trends, track inventory, reconcile bank statements, and more. Perfect for professionals looking to work smarter with their ERP data.

Customer service teams are under pressure to respond quickly while maintaining a personal touch. This workshop shows how Microsoft Copilot in Dynamics 365 Customer Service helps agents summarize cases, draft responses, detect sentiment, and suggest solutions—all while reducing manual effort. Learn how AI can enhance customer interactions without losing the human element.

Go beyond Copilot, meet AI Agents, the next step in workplace automation. Unlike Copilot, AI Agents don’t just assist; they act, monitoring systems, making decisions, and handling tasks automatically. This session breaks down what AI Agents are, how they work, and how they can free your team from repetitive work.

Discover how to integrate AI into your business without a major system overhaul. In this interactive session, you'll learn to identify high-impact automation opportunities, explore real-world AI use cases with Microsoft Copilot, and develop a roadmap for successful adoption. Whether you're in finance, HR, operations, or customer service, this workshop will equip you with the strategies to drive efficiency, engage your team, and turn AI potential into real business value.