Accurate sales forecasting is essential for any organization striving to stay competitive and grow. Yet, many businesses struggle with it due to data silos, lack of real-time insights, and inefficient processes. Enter Microsoft Dynamics 365 Sales, a robust solution designed to address these challenges and empower organizations to make confident, da...

Microsoft Dynamics 365 Voice of the Customer – Reach Out and Engage Your Customers

Measure Satisfaction. Improve Customer Relationships. Gauge Customer Needs. The Voice of the Customer Solution for Dynamics 365 provides these capabilities, and so much more! Through the creation of surveys, connect with your customers to gain insight into how they rate your support; understand their needs to align with product offerings; measure feedback on conference attendance; gauge interest on topics; enlist product testers…the list is endless for how surveys can be utilized. Along with surveys, the Voice of the Customer solution enables you to measure the feedback which is returned and provides various functionalities for action to be taken.

This session will focus on the following: