AI is no longer a buzzword—it's a real productivity booster for businesses of all sizes. For small businesses, where every minute counts and resources are often stretched, Microsoft 365 Copilot can be a game-changer. This powerful tool integrates seamlessly with Microsoft 365 apps like Teams, Outlook, Word, and SharePoint to automate tasks and simp...

Boosting Billable Hours with AI: How Microsoft Copilot Transforms Professional Services Workflows For firms in consulting, legal, IT services, accounting, or any other professional services industry, time is literally money. Every hour spent writing proposals, recapping meetings, or searching for client emails is time not billed. That's why Microso...

Sales can be a tough job. Keeping track of leads, talking to customers, and closing deals takes a lot of work. But with Microsoft Dynamics 365 Sales, sales teams can work smarter, not harder. This tool helps salespeople stay organized, follow up with leads, and close deals faster. Let's walk through a day in the life of a salesperson using Dynamics...

If you've been exploring automation tools for your business, you've likely come across Microsoft's latest innovation: AI Agents. But what makes these agents different—and smarter—than the automation tools we've relied on for years? Let's break it down in simple terms. Traditional Automation: Rules-Based and Rigid Traditional automation tools—like m...

Choosing the right Customer Relationship Management (CRM) platform is crucial for business success. Two industry giants dominate the market: Microsoft Dynamics 365 Sales and Salesforce. This comprehensive comparison explores the key differences between these powerful platforms to help you make an informed decision for your organization. The battle ...

Artificial Intelligence (AI) has evolved from a concept of speculative fiction to a transformative force in industries worldwide. Despite its growing presence, many small to medium-sized business (SMB) owners remain cautious about implementing AI solutions, often due to uncertainties or misconceptions. This article will provide clarity on how AI ca...

 Manufacturing is all about efficiency—making the right products, on time, and within budget. In Microsoft Dynamics 365 Business Central, reporting capabilities play a critical role in helping manufacturers understand their performance. Whether you're tracking costs, analyzing variances, or drilling into production orders, Business Central off...

In our last blog, we explored the theory behind different costing methods in Business Central—especially Standard Costing and FIFO (Actual Costing). But what does this look like when you put it into practice? In this post, we'll summarize key takeaways from our live demo in Part VII of the Business Central Manufacturing Series. The demo compares ho...

Inventory planning isn't just about tracking what's in stock. It's about aligning product availability with customer demand, supplier lead times, and financial goals. With Microsoft Copilot now integrated into Dynamics 365 Business Central, businesses have a powerful tool for generating real-time insights from their data. But there's a catch: AI ca...

When it comes to modernizing your sales process and improving customer engagement, Microsoft Dynamics 365 for Sales delivers powerful CRM capabilities backed by Microsoft's cloud ecosystem. But success doesn't stop at software, the right partner makes all the difference. Whether you need help with implementation, training, customization, or integra...

 Microsoft has announced the first price adjustment for Dynamics 365 Business Central in more than five years. New prices take effect October 1, 2025 and will apply to new subscriptions immediately and to existing subscriptions at their first renewal on or after that date. Below is a concise rundown of the changes and the reasons behind them. ...

Understanding Standard vs. Actual Costs in Business Central When it comes to manufacturing in Microsoft Dynamics 365 Business Central, one of the most important and most misunderstood topics is costing. It's not just a behind-the-scenes accounting detail. Your costing method affects inventory valuation, profitability, and how you make decisions on ...

Manual spreadsheets and reactive decisions cannot keep up with the pace of today's supply chains. Businesses need fast, clear insights from real-time data. Microsoft Dynamics 365 Business Central and AI tools like Microsoft Copilot make it possible to bring true intelligence to supply chain operations. However, AI can only deliver results if the da...

We're excited to announce that WebSan Solutions Inc. has been acquired and will join forces with Rand Group. This partnership marks a major milestone in our journey to increase our impact, expand our services, and deliver even greater value to our clients. Since day one, WebSan has been committed to helping businesses work smarter through ERP, CRM,...

Converting a lead into a customer takes more than just a strong pitch, it takes a well-defined, efficient process that spans quoting, ordering, and invoicing. In Microsoft Dynamics 365 for Sales, the quote-to-order process is designed to eliminate friction, improve accuracy, and accelerate sales cycles from start to finish. Let's explore how this p...

Distributors are under immense pressure to streamline operations and cut costs. While NetSuite offers robust features, its high price tag and operational complexities often outweigh the benefits. Many businesses are seeking more affordable and adaptable solutions — and are beginning to question whether the NetSuite cost truly aligns with the value ...

 With the rise of AI-driven productivity tools, many businesses are asking the same question: Is Microsoft 365 Copilot worth the cost? At WebSan Solutions, we've been testing Copilot extensively with our clients and internal teams, and the verdict is in—mostly. Here's what we've learned from real-world use and a hands-on look into what Copilot...

 While standard subcontracting scenarios are relatively straightforward in Microsoft Dynamics 365 Business Central, real-world operations often involve more complexity. What happens when the vendor requires you to ship components to them? Or when freight charges must be tracked as part of the operation? What about handling inventory locations ...

 You've defined your routing. You've assigned the vendor. Now it's time to put subcontracting into action. In this third installment of the Mastering Manufacturing with Business Central: Subcontracting blog series, we walk through the full subcontracting execution cycle—covering how production orders integrate with vendor services, how to use ...

Artificial Intelligence (AI) is no longer just a buzzword or a futuristic concept. It's here, it's practical, and it's already helping businesses of all sizes become more efficient, make smarter decisions, and better serve their customers. But let's be honest, AI can feel overwhelming. With so much information out there and new tools being released...