Artificial Intelligence (AI) is revolutionizing industries, enhancing efficiencies, and providing powerful insights. However, for small and medium-sized businesses (SMBs), adopting AI comes with a unique set of challenges. From understanding complex technologies to addressing ethical concerns, SMBs must navigate these obstacles thoughtfully to harn...

Each week, the Globe and Mail seeks out expert advice to help a small or medium-sized company overcome a key issue. WebSan’s challenge was: How can WebSan persuade its clients to take training and implementation more seriously while preserving good business relationships?

We had three experts give us advice, and they came up with the following:

Make a case

Spend time with the senior management of its clients to press the importance of both sides adhering to the original training schedule.

A different financial solution