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Getting Started with AI in Dynamics 365: Key Guidelines for Success

Artificial Intelligence (AI) is changing the way businesses work. From automating everyday tasks to transforming how decisions are made, AI is no longer something for the future; it's happening right now. For organizations using Microsoft Dynamics 365, AI is creating powerful opportunities to save time, improve productivity, and unlock new ways of ...

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Driving Business Success with Sales and Operations Planning in Dynamics 365 Business Central

In today's fast-paced market, businesses can't afford to operate in silos. Sales teams need to know what operations can deliver, finance needs to forecast with accuracy, and executives need visibility to make confident decisions. That's where Sales and Operations Planning (S&OP) comes in. At its core, S&OP is about alignment—bringing togeth...

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Top 12 Copilot Features in Dynamics 365 Business Central

Artificial Intelligence (AI) is no longer a futuristic concept. It is already reshaping how companies operate every day. In Microsoft Dynamics 365 Business Central, Copilot is at the forefront of this transformation. Designed to automate repetitive tasks, deliver instant insights, and improve accuracy, Copilot is helping businesses save time and wo...

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Mastering Manufacturing with Business Central: Reporting & Power BI

 Managing a production floor requires real-time visibility into schedules, capacity, and material availability. In Microsoft Dynamics 365 Business Central, you can achieve this through powerful reporting tools and dashboards that keep everyone aligned, from planners to supervisors. This blog explores how Business Central helps manufacturers mo...

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The Top 5 Use Cases for Microsoft Copilot in Small Businesses

AI is no longer a buzzword—it's a real productivity booster for businesses of all sizes. For small businesses, where every minute counts and resources are often stretched, Microsoft 365 Copilot can be a game-changer. This powerful tool integrates seamlessly with Microsoft 365 apps like Teams, Outlook, Word, and SharePoint to automate tasks and simp...

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Mastering Manufacturing in Business Central: Variance Reporting and Key Metrics

 Manufacturing is all about efficiency—making the right products, on time, and within budget. In Microsoft Dynamics 365 Business Central, reporting capabilities play a critical role in helping manufacturers understand their performance. Whether you're tracking costs, analyzing variances, or drilling into production orders, Business Central off...

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The Ultimate CRM Showdown: Microsoft Dynamics 365 Sales vs Salesforce - Which Platform Drives Better Sales Results in 2025?

Choosing the right Customer Relationship Management (CRM) platform is crucial for business success. Two industry giants dominate the market: Microsoft Dynamics 365 Sales and Salesforce. This comprehensive comparison explores the key differences between these powerful platforms to help you make an informed decision for your organization. The battle ...

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Mastering Manufacturing in Business Central: How Standard and FIFO Costing Work in Practice

In our last blog, we explored the theory behind different costing methods in Business Central—especially Standard Costing and FIFO (Actual Costing). But what does this look like when you put it into practice? In this post, we'll summarize key takeaways from our live demo in Part VII of the Business Central Manufacturing Series. The demo compares ho...

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Important Update: Dynamics 365 Business Central Pricing Changes Coming October 2025

 Microsoft has announced the first price adjustment for Dynamics 365 Business Central in more than five years. New prices take effect October 1, 2025 and will apply to new subscriptions immediately and to existing subscriptions at their first renewal on or after that date. Below is a concise rundown of the changes and the reasons behind them. ...

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Mastering Manufacturing in Business Central: Understanding Standard vs. Actual Costs in Business Central

Understanding Standard vs. Actual Costs in Business Central When it comes to manufacturing in Microsoft Dynamics 365 Business Central, one of the most important and most misunderstood topics is costing. It's not just a behind-the-scenes accounting detail. Your costing method affects inventory valuation, profitability, and how you make decisions on ...

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WebSan joins forces with Rand Group: Expanding our capabilities to serve our clients

We're excited to announce that WebSan Solutions Inc. has been acquired and will join forces with Rand Group. This partnership marks a major milestone in our journey to increase our impact, expand our services, and deliver even greater value to our clients. Since day one, WebSan has been committed to helping businesses work smarter through ERP, CRM,...

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Mastering Manufacturing with Business Central: Advanced Subcontracting Scenarios

 While standard subcontracting scenarios are relatively straightforward in Microsoft Dynamics 365 Business Central, real-world operations often involve more complexity. What happens when the vendor requires you to ship components to them? Or when freight charges must be tracked as part of the operation? What about handling inventory locations ...

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Mastering Manufacturing with Business Central: Executing Subcontracting in Production Orders

 You've defined your routing. You've assigned the vendor. Now it's time to put subcontracting into action. In this third installment of the Mastering Manufacturing with Business Central: Subcontracting blog series, we walk through the full subcontracting execution cycle—covering how production orders integrate with vendor services, how to use ...

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Curious About AI But Don’t Know Where to Start? Here’s How to Take the First Step

Artificial Intelligence (AI) is no longer just a buzzword or a futuristic concept. It's here, it's practical, and it's already helping businesses of all sizes become more efficient, make smarter decisions, and better serve their customers. But let's be honest, AI can feel overwhelming. With so much information out there and new tools being released...

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How to Use Dashboards in Dynamics 365 Sales to Stay Ahead of Your Targets

If you're using Dynamics 365 Sales every day, you've probably become familiar with entering activities, managing leads, and tracking opportunities. But one of the most underutilized tools in the platform is also one of the most powerful, the dashboard. Dashboards in Dynamics 365 Sales are more than just a collection of charts and numbers. They are ...

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Mastering Manufacturing with Business Central: How to Set Up Subcontracting Operations

 If you're a manufacturer who occasionally or frequently outsources parts of your production process—like painting, assembly, or surface finishing—then subcontracting in Microsoft Dynamics 365 Business Central is a feature you'll want to use. In this blog, part of our Mastering Manufacturing with Business Central series, we'll walk through how...

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Boosting Billable Hours with AI: How Microsoft Copilot Transforms Professional Services Workflows

Boosting Billable Hours with AI: How Microsoft Copilot Transforms Professional Services Workflows For firms in consulting, legal, IT services, accounting, or any other professional services industry, time is literally money. Every hour spent writing proposals, recapping meetings, or searching for client emails is time not billed. That's why Microso...

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Prompt Engineering Tips for Dynamics 365 Sales Users Using Microsoft Copilot for Sales

As business leaders continue to adopt AI-powered tools like Microsoft Copilot for Sales, there's one critical skill that's becoming increasingly essential: prompt engineering. While many organizations are excited about the possibilities of AI, few realize that how you communicate with Copilot directly impacts the quality of insights you receive. If...

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Mastering Manufacturing with Business Central: Understanding Subcontracting

When it comes to modern manufacturing, efficiency often means knowing when to outsource. In Microsoft Dynamics 365 Business Central, subcontracting allows you to do just that—outsource specific production steps to a vendor while still maintaining full control over your inventory and processes. In this first blog of our subcontracting series, we'll ...

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Mastering Manufacturing with Business Central: Reporting and Analytics for Capacity Planning

Introduction In manufacturing, real-time visibility into production capacity is crucial for decision-making and optimizing workflow. Microsoft Dynamics 365 Business Central empowers manufacturers with powerful reporting and analytics tools to track production loads, identify bottlenecks, and make informed adjustments. With the right insights, manuf...

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