Everyone is connected!  And companies can now gain access to their ERP system through mobile devices securely.  Our previous discussion focused on the benefits found by sales personnel who can remotely access ERP & CRM data.  In part two of our discussion, we will focus on industry specific benefits that can be gained.

While we all know that mobile devices have allowed employees to become much more efficient.  However, many companies still require employees to be sitting at a work centre to access & input data.  By mobilizing your ERP system, one can differentiate themselves from competitors & reduce costs.

Mail carriers have been recording your signature upon receipt for years, but what other uses can be found by mobilizing your ERP?

Consultants or engineers can assign their time to projects or input travel expenses all while waiting to catch a flight.  Busy logistics professionals can supervise deliveries & shipments without being close to the warehouse.  Maintenance staff in the utilities sector can be remotely tracked & that data directly visible in system reporting.  Those working with chemicals would have instant access to quality & safety processes.

WebSan has found that companies that effectively implement mobilized solutions realized significant cost savings. Contact WebSan today to arrange an evaluation of your industry specific needs.

An often-used buzzword over the last few years in the IT sector has been virtualization - the process of turning one server that hosts a single operating system into a super-system that can potentially host 10 or more operating systems. By now most large corporations and agencies have some sort of virtualized infrastructure in place, and for good reason. The benefits to using this technology are numerous: hardware and operation costs are drastically reduced, virtualization provides enhanced flexibility with the allocation of resources, and production environment’s mission critical applications have been noticing improvements of up time. But how can a virtualized server improve your organizations testing and development cycles?

One of the major benefits of a virtualized test server is the ability to swiftly bring new resources online and create new development environments. Cloning a standard template that has been authored with the fundamental tools required by the development team can create these new environments. Procuring, configuring and installing hardware used to take weeks - but all of the sudden your development team’s new environment is up and running in less than the amount of time it takes to get a cup of coffee.

Another true benefit to a virtualized test server is that there is less risk of cross-contamination between environments. There is no longer an issue when development team A modifies core system files that could possibly interrupt development team B from using that code library. Why? Because both teams have completely separate environments using completely different virtual hard drives connected to completely different virtual networks.

So what about the cost? The common perception is that you need a really powerful and expensive server - but this is not the case. Taking into account the timesavings you will experience, you will also find that there is there is not much investment needed to get a virtualized test server online, especially now that VMWare’s ESXi Hypervisor is available as a free download. Perhaps that server sitting in the basement can be used to get your foot in the virtualization doorstep.

Mike Jantz is a Senior Technical Consultant with WebSan Solutions Inc., a professional services consulting firm specializing in helping companies get the most out of their ERP systems and Supply Chains. You can contact Mike at This email address is being protected from spambots. You need JavaScript enabled to view it. or at 416-499-1235 ext. 210.

Home sweet home!  It’s a beautiful place.  Its where we feel most comfortable & spend most of our time.  The same can (& should!) be said about your ERP.  The homepage in Dynamics GP has access to everything you need in the click of a button.

Managers are always interested in quick easy access to reports.  The Dynamics GP homepage offers various metrics to the user the second they log in.  Click on the pencil icon to the right of the word Metrics on your desktop to modify what metrics will display.  Although there are dozens to choose from, my fav five are:

• Top 5 Customers by YTD Sales
• Top 10 Items by Sales Amount for the Past 30 Days
• Receivables Aging
• Payables Aging
• Gross Profit for the Past 12 Months

Scroll through your metrics using the < & > keys for instant access to the reports you desire.

Try these other tips to help make your homepage a one-stop shop for all your GP needs:

• Right click on the navy blue banner at the top of the screen to create graphical shortcuts
• Click on the pencil icon to the right of the Quick Links heading for one-click access to your favourite windows
• Click the ‘Customize this page …’ button to change layout of your homepage
• Select the following  icon to add or remove windows from your desktop & even configure shortcuts:

I've been involved in IT and Supply Chain projects all over the world. I've seen projects achieve all of the objectives, come in under budget and ahead of schedule. I've also seen projects fail to achieve the benefits they set out to, or even outright fail to even work.

And what's the #1 difference between success and failure?

Executive Sponsorship

When I am contacted by a prospective client to discuss a new ERP system, I always make sure that the first meeting includes key decision makers. You may say, "well of course! You don't want to sell to someone who isn't authorized to make the purchase." And you'd only be 1/2 right...

The real reason that the key decision maker needs to be in the very first meeting is because if they aren't "driving the bus", then everyone will end up under it. What I mean is that technology projects are complicated and fraught with challenges just by their very nature. If someone at the top of the organization isn't driving the success of the project, then it will not work. It may finish, albeit over budget and over schedule, but I can almost guarantee that it won't meet the business objectives set at the beginning.

Sometimes a CFO or CEO looks at me funny during the first sales meeting because I've refused to meet with the "IT guy" and insist on meeting with them as well. After I explain the reasoning behind it and start the Q&A session that is outlined in the "Unlock Your Potential" program, they are always heavily engaged and demand to be significant contributors along the way. This is because we create value right at the very first meeting and if there is no significant ROI demonstrated right at the beginning for them, then it ends right there. No one is wasting time.

I wanted to take an opportunity to discuss an article I recently wrote for our monthly WebSan newsletter.  The article discusses utilizing mobile devices to access one’s ERP system.  Since mobile devices have become so common, software companies have made great efforts to make their systems available on these devices. 

Here is a quick excerpt:

Salespeople by nature are always away from the office.  As such, most CRM applications are also now available on mobile devices.  When combined with the ability to view data straight from ones ERP, salespeople are enabled to make the best offer to the customer in order to win business.  Salespeople can view real-time data on extended pricing, sales history & quantities on hand help make their pitch.  The ability to view unpaid invoices, credit limits & payment information can help resolve disputes.  And by viewing inventory data on size, weight or other user-defined information, one can help solve the customer’s complex purchasing needs.  All while taking less time to fill out papers & allowing more time to be spent selling product.

Part two can be found in our next newsletter & discusses many of the benefits that can be derived from everyday business professional using mobile technologies.  Visit our website to sign up for our monthly newsletter containing new articles every edition.

The truth about large-scale technology projects is that the majority of them actually fail. In fact, studies show that 65% of them fail!

If IT projects were airplanes, no one would ever get on one! So why do so many companies venture down that road and why do so many fail?

Here's the answer to the first part of that question : because, to remain competitive in today's market, you have to leverage the benefits of technology. Performing every function of the company manually, or with Excel, is just too time-consuming and costly to be competitive.

The problem is that as companies grow, employees literally invent processes in order to accomplish tasks. These processes are mainly work-arounds to "get around" inefficiencies in the current ERP system or other people in the company. The fundamental issue occurs when a new ERP system is installed and merely automates inefficient, manual, processes.

So how do we ensure that projects are successful?

Don’t miss out!  Last week, Microsoft released Service Pack 4 for Dynamics GP 10.0.  The lastest Service Pack contains a long list of fixes, reaching almost every GP module.  Updates in Service Pack 1, 2 and 3 are included in Service Pack 4.  For GP 10.0 customers, Service Packs require the modified forms and reports to be updated using GP Utilities.

As always, services packs & patches can be downloaded from CustomerSource (https://mbs.microsoft.com/customersource/).  CustomerSource also includes detailed instructions on installation & features, however, please test your system prior to implementation.  Of importance to our Canadian customers, the latest tax patch should now be installed in order to account for changes in CPP & EI deduction maximums.  If you missed the boat, please give us a call!  WebSan is one of only a few Dynamics Partners in all of Canada certified in Payroll.

I've seen it numerous times...it happens in law firms, accounting firms, consulting firms, and any company where employees are the "product" upon which revenues are based.

The problem with the professional services industry is that a large key to success is cash flow management. That means that you must effectively manage the time between when your resources perform the work and when the customer pays. Let's take a look at the whole process.

Part 1 : Time and Expense reporting

To effectively get your personnel to report their time and expenses, it must be simple. Some of the ways to address this are :

- enable your team to enter their time and expenses through a simple to use web portal, or even a mobile device. That way it doesn't take a significant amount of time out of their day to "get their paperwork in".

Welcome to the WebSan Solutions Blog!

This blog will feature posts about the latest ways to get the most out of your enterprise system and how to leverage a WMS to improve warehouse operations plus much more! Check back often for updates, there is also a RSS feed you can subscribe to for your convenience!